Shipping policy
📦 Shipping Policy
1.Order Processing Times
All orders are processed within 1–3 business days after payment confirmation.
Once processed, your order is handed over to our supplier for shipment.
2. Shipping Time
Estimated delivery time is 10–14 business days, depending on your location and carrier conditions.
👉 Total estimated delivery time (processing + shipping): 12–17 business days.Please note that delivery times are estimates and may vary during peak seasons, promotions, or due to factors beyond our control (customs clearance, weather conditions, carrier delays, etc.).
3. Shipping Fees
- Shipping fees are displayed at checkout.
- Free shipping promotions may be offered from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.
5. Shipping Address
Please ensure that your shipping address is complete and accurate.
We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses.
6. Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to customs, holidays, strikes, or other unforeseen circumstances.
Refunds will not be issued for delays outside of our control.
7. Lost, Damaged, or Missing Packages
If your order is:
- Lost
- Damaged upon arrival
- Not received after the maximum delivery timeframe
Please contact us within 7 days after the estimated delivery date, and we will assist you accordingly.
8. Contact Information
For any shipping-related questions, please contact us at:
📧 [contact@dasacha.com]